Request a 1800 number and let your customers call for free
Offer a free-to-call experience for your customers. Boost engagement and build trust with a professional 1800 number.
- Up to 30% more response from AdWords and advertisements
- Very service-oriented appearance
- Show that you operate nationwide
Advantages of a 1800 number
Give your customers a free and professional way to reach your business.
Removes barriers for callers
A local number can be a reason for some callers not to call. No call means a lost sales opportunity. Never miss a sales opportunity by being reachable for free for all your potential customers.
Always reachable
Incoming calls on the 1800 number are forwarded to your existing phones. You can change the device you forward to as often as you like: real-time, by phone or via our handy app.
Memorable business numbers
At CallFactory you have an extensive choice of all free 1800 numbers within Ireland. You choose the number that will stick with the callers the most. For example, an easy to remember number combination.
Works on any device
For your own 1800 number you don't necessarily need a new device or another telephone line. You tell us which telephones your number should ring on and we do the rest!
Simple setup of a 1800 number
Pick your number
Choose the business number that fits your goals.
Pick your phone system
Select the setup with the features and pricing you prefer.
Get confirmation
We'll send a confirmation email once everything is ready.
Start using it
Your number is active - start taking calls and managing them in your dashboard.
Best uses for a 1800 phone number
Make it easier for customers to connect with your business and remove any cost barriers to communication.
Call centers
Provide a free-to-call service, encouraging customers to reach out without hesitation for support or inquiries.
Sales and marketing campaigns
Expand your reach with a toll-free number in your ads, so customers can easily call you.
Non-profit organizations
Facilitate communication by allowing beneficiaries and donors to contact your organization without incurring call charges.
1800 numbers FAQ
Find clear answers about 1800 numbers and how they work for your business.
1800 numbers are national location independent phone numbers which are free to call. They are therefore not tied to a city or region and they are always free to call. They are issued individually in the name of companies by the ComReg.
You can always call 1800 numbers for free. The call costs are paid by the number holder.
The best and fastest way is of course via our 1800 number request page. You can also request a number yourself from the ComReg. If you do it directly, we cannot help you with it, if you do it via our page, we will of course help you and do this registration process. This is also completely free of charge.
Yes, of course! These functions are possible with every telephone number at CallFactory. A phone system from us or any other provider also works with it.
For the most up-to-date prices, please check our pricing page.
The ComReg usually needs 2-3 weeks to process and approve your application. We then need another 5 working days to activate the number block in the national telephone network.
By using a 1800 number for your business, you have a service-oriented and customer-focused image. You spare no expense or effort to provide service. The customer can even call you for free! That using a 1800 number in your communication pays for itself is rock solid. Did you know that up to 25% more turnover comes from using a free number? That is why these numbers are also consistently used in the USA in advertising expressions. Definitely consider it if you want to set up a separate service department or are going to advertise something extra.
No. You cannot call a 1800 number from abroad. A 1800 number can only be called within Ireland.
Companies that are expanding internationally and need a free 1800 number in another country can also be provided with an 1800 number in that country. Because we are now registered in 14 European countries, you have come to the best place and directly at the source. You can then set per country per number where the calls come in and program a separate greeting on your 0800 number in Germany and your 0800 number in the UK. Take a look at our international number shop to see which numbers we currently have available from stock, or feel free to contact us.
To apply for a 1800 number, it is necessary that you use it for business purposes. It is not possible to apply for a 1800 number for personal use, as it is intended for companies to allow customers to call for free.
1800 phone numbers work with any online phone system: it is a virtual telephone number that we forward to your ‘real’ number. So you do not have to invest in new equipment or make adjustments. The 1800 phone number is then a separate number that is free for the caller and gives you a professional appearance in advertisements, for example.
You can see in real time in our dashboard how many calls and minutes are coming in on your free number. You will receive a monthly invoice from us for these calls and the subscription to our online phone system.